The Platinum Card® from American Express - US

🇺🇸 The Platinum Card® from American Express - US

Annual Fee: $895

Issuer: American Express

Policy Version: April 2024

Last Updated: 2026-02-08

Policy Information

Claims Contact

  • website: americanexpress.com/onlineclaim
  • phone domestic: 1-800-228-6855
  • phone international: 1-303-273-6497

Global Limits

  • who is covered: Card Member, Family Members, and Traveling Companions
  • trip duration limit: 365 days

Coverage Summary

Conditions

Exclusions

Conditions

Exclusions

Conditions

  • Must charge the full amount of the trip to the eligible card
  • Trip length must not exceed 365 days
  • Must notify administrator within 60 days of loss

Exclusions

  • × Pre-existing conditions
  • × Suicide, attempted suicide, or self-inflicted injury
  • × Declared or undeclared war
  • × Mental or emotional disorders unless hospitalized
  • × Participation in professional sporting activities
  • × Intoxication or drug use
  • × Commission of illegal or criminal acts
  • × Financial insolvency of travel supplier

Conditions

  • Reimburses non-refundable amounts paid if interruption is due to a covered loss
  • Covers additional transportation to rejoin the trip or return home
  • Must charge the full amount of the trip to the eligible card

Exclusions

  • × Pre-existing conditions
  • × Suicide or self-inflicted injury
  • × War
  • × Mental disorders unless hospitalized
  • × Professional sports participation
  • × Intoxication
  • × Illegal acts

Conditions

  • Trip must be charged to the eligible card
  • Delay must be caused by a covered loss (weather, equipment failure, lost passport, terror/hijacking)
  • Limit of 2 claims per 12 consecutive month period
  • Covers reasonable additional expenses like meals, lodging, and personal use items

Exclusions

  • × Delays made public or known prior to departure
  • × Expenses paid prior to the trip
  • × Intentional acts by the traveler
  • × Expenses reimbursable by an employer

Conditions

Exclusions

Conditions

  • Covers carry-on and checked baggage
  • Must be on a covered trip on a common carrier
  • Entire fare must be paid with the eligible card
  • Secondary to common carrier reimbursement

Exclusions

  • × War or acts of war
  • × Confiscation by government authority
  • × Credit cards, documents, tickets, money
  • × Plants and animals
  • × Consumables and perishables
  • × Eyeglasses, contact lenses, hearing aids

Conditions

  • Must pay for the entire rental with the eligible card
  • Must decline the rental company's collision damage waiver
  • Coverage limited to 30 consecutive days
  • Includes Accidental Death and Dismemberment riders

Exclusions

  • × War or acts of war
  • × Rentals in Australia, Italy, New Zealand, or sanctioned countries
  • × Use contrary to rental agreement
  • × Intoxication or drug use
  • × Off-road operation
  • × Wear and tear
  • × Personal liability

Conditions

  • Must charge monthly bill to the eligible card
  • Coverage begins first day of month following payment
  • Limit 2 claims per 12 months
  • Covers stolen or damaged phones (including cracked screens)

Exclusions

  • × Accessories (except standard battery/antenna)
  • × Resale or commercial use
  • × Mysterious disappearance
  • × Phones under care of common carrier
  • × Cosmetic damage
  • × Intentional acts or fraud

Conditions

  • Covers theft, accidental damage, or loss
  • Must use eligible card for the purchase
  • Natural disaster limit of $500 per event

Exclusions

  • × War or acts of war
  • × Confiscation by authority
  • × Items not reasonably safeguarded (unlocked vehicle)
  • × Wear and tear or defects
  • × Consumables
  • × Motorized devices
  • × Items for resale or commercial use

Conditions

  • Matches original manufacturer warranty
  • Original warranty must be 5 years or less
  • Must use eligible card for the purchase

Exclusions

  • × War or acts of war
  • × Alteration or modification
  • × Animals or living plants
  • × Consumables
  • × Motorized devices
  • × Resale or commercial use items
CreditCardCoverage