🇺🇸 The Platinum Card® from American Express - US
Annual Fee: $895
Issuer: American Express
Policy Version: April 2024
Last Updated: 2026-02-08
Policy Information
Claims Contact
- website: americanexpress.com/onlineclaim
- phone domestic: 1-800-228-6855
- phone international: 1-303-273-6497
Global Limits
- who is covered: Card Member, Family Members, and Traveling Companions
- trip duration limit: 365 days
Coverage Summary
Conditions
—Exclusions
—Conditions
—Exclusions
—Conditions
- • Must charge the full amount of the trip to the eligible card
- • Trip length must not exceed 365 days
- • Must notify administrator within 60 days of loss
Exclusions
- × Pre-existing conditions
- × Suicide, attempted suicide, or self-inflicted injury
- × Declared or undeclared war
- × Mental or emotional disorders unless hospitalized
- × Participation in professional sporting activities
- × Intoxication or drug use
- × Commission of illegal or criminal acts
- × Financial insolvency of travel supplier
Conditions
- • Reimburses non-refundable amounts paid if interruption is due to a covered loss
- • Covers additional transportation to rejoin the trip or return home
- • Must charge the full amount of the trip to the eligible card
Exclusions
- × Pre-existing conditions
- × Suicide or self-inflicted injury
- × War
- × Mental disorders unless hospitalized
- × Professional sports participation
- × Intoxication
- × Illegal acts
Conditions
- • Trip must be charged to the eligible card
- • Delay must be caused by a covered loss (weather, equipment failure, lost passport, terror/hijacking)
- • Limit of 2 claims per 12 consecutive month period
- • Covers reasonable additional expenses like meals, lodging, and personal use items
Exclusions
- × Delays made public or known prior to departure
- × Expenses paid prior to the trip
- × Intentional acts by the traveler
- × Expenses reimbursable by an employer
Conditions
—Exclusions
—Conditions
- • Covers carry-on and checked baggage
- • Must be on a covered trip on a common carrier
- • Entire fare must be paid with the eligible card
- • Secondary to common carrier reimbursement
Exclusions
- × War or acts of war
- × Confiscation by government authority
- × Credit cards, documents, tickets, money
- × Plants and animals
- × Consumables and perishables
- × Eyeglasses, contact lenses, hearing aids
Conditions
- • Must pay for the entire rental with the eligible card
- • Must decline the rental company's collision damage waiver
- • Coverage limited to 30 consecutive days
- • Includes Accidental Death and Dismemberment riders
Exclusions
- × War or acts of war
- × Rentals in Australia, Italy, New Zealand, or sanctioned countries
- × Use contrary to rental agreement
- × Intoxication or drug use
- × Off-road operation
- × Wear and tear
- × Personal liability
Conditions
- • Must charge monthly bill to the eligible card
- • Coverage begins first day of month following payment
- • Limit 2 claims per 12 months
- • Covers stolen or damaged phones (including cracked screens)
Exclusions
- × Accessories (except standard battery/antenna)
- × Resale or commercial use
- × Mysterious disappearance
- × Phones under care of common carrier
- × Cosmetic damage
- × Intentional acts or fraud
Conditions
- • Covers theft, accidental damage, or loss
- • Must use eligible card for the purchase
- • Natural disaster limit of $500 per event
Exclusions
- × War or acts of war
- × Confiscation by authority
- × Items not reasonably safeguarded (unlocked vehicle)
- × Wear and tear or defects
- × Consumables
- × Motorized devices
- × Items for resale or commercial use
Conditions
- • Matches original manufacturer warranty
- • Original warranty must be 5 years or less
- • Must use eligible card for the purchase
Exclusions
- × War or acts of war
- × Alteration or modification
- × Animals or living plants
- × Consumables
- × Motorized devices
- × Resale or commercial use items