The Platinum Card® from American Express - CA

🇨🇦 The Platinum Card® from American Express - CA

Annual Fee: $799

Issuer: American Express

Policy Version: July 2025

Last Updated: 2026-02-08

Policy Information

Claims Contact

  • website: https://info.submitclaims.client.insure
  • phone domestic: 1-800-243-0198
  • phone international: +905-475-4822

Global Limits

  • who is covered: Cardmember, Spouse, Dependent Children
  • trip duration limit: 15 days

Coverage Summary

Conditions

  • Must be a resident of Canada covered by a government health insurance plan
  • Must call Global Excel before receiving emergency services
  • Coverage available for the first 15 consecutive days of a trip
  • Must be age 64 or under on the departure date
  • Must contact Global Excel immediately for assistance

Exclusions

  • × Medical conditions that were not stable in the 90 days before departure
  • × Conditions requiring home oxygen or oral steroids for lung conditions
  • × Routine pre-natal care or pregnancy complications 9 weeks before/after due date
  • × Professional sports, motorized races, or high-risk activities like scuba diving without certification
  • × Travel against physician advice or to a region with a travel advisory

Conditions

  • Fare must be charged to the American Express Card
  • Loss must occur within 100 days of the accident
  • Covers injury while riding as a passenger in a Common Carrier
  • Pays for loss of life or dismemberment
  • Presumption of death if body not found within 52 weeks

Exclusions

  • × Suicide or self-inflicted injury
  • × War or acts of war
  • × Criminal offenses
  • × Serving as operator or crew member
  • × Injury involving rental vehicles

Conditions

  • Must be a Canadian resident
  • Only prepaid travel arrangements charged to the Card are covered
  • Must cancel with travel supplier immediately (no later than next business day)
  • Points redemption covered only if using Membership Rewards
  • Reimburses non-refundable and non-transferable expenses

Exclusions

  • × Medical conditions not stable in the 90 days before effective date
  • × Pregnancy or birth within 9 weeks of expected delivery
  • × Known reasons that might prevent travel at time of booking
  • × Professional sports, motorized racing, or high-risk activities
  • × Travel to visit an ailing person who is the cause of the claim

Conditions

  • Covers extra cost of economy transportation to return home or rejoin trip
  • Covers out-of-pocket expenses up to $1,000
  • Must notify Global Excel immediately
  • Medical conditions must be stable 90 days before departure
  • Coverage begins on departure date

Exclusions

  • × Medical conditions not stable in the 90 days before departure
  • × Travel purchased after departure
  • × Illegal activity or self-inflicted injury
  • × War, rebellion, or military service
  • × Travel to a region with a pre-existing government advisory

Conditions

  • Full fare must be charged to the Card or paid with Membership Rewards points
  • Delay must be 4 hours or more
  • No alternative transportation made available within 4 hours
  • Covers reasonable living expenses and sundry items
  • Applies to missed connections, delayed flight departure, or denied boarding

Exclusions

  • × Alternate travel arrangements made by the insured (except taxi/rideshare)
  • × Illegal activity or criminal acts
  • × War or acts of war
  • × Terrorism
  • × Failure of devices to interpret date/time correctly

Conditions

  • Baggage not delivered within 6 hours of arrival
  • Purchases must be made within 4 days of arrival
  • Covers essential clothing and sundry items
  • Full fare must be charged to the Card
  • Aggregate limit of $1,000 combined with Flight Delay benefits

Exclusions

  • × Delay on a flight returning to the insured's place of residence
  • × Illegal activity or criminal acts
  • × War or acts of war
  • × Terrorism

Conditions

  • Full fare of airline ticket must be charged to the Card
  • Covers loss or damage to baggage while in transit
  • Coverage ends when baggage is unloaded
  • Maximum payable is $1,000 combined for all insured persons
  • Jewellery limited to $300 per occurrence

Exclusions

  • × Cameras, electronics, laptops, and cell phones
  • × Cash, securities, tickets, or documents
  • × Sporting equipment (except golf, ski, and racquet equipment)
  • × Perishable items, animals, and furs
  • × Confiscation by government or customs officials

Conditions

  • Must charge full cost of rental to the Card
  • Must decline the rental agency's Collision Damage Waiver (CDW)
  • Coverage limits to one vehicle rented at a time
  • Must check vehicle for damage before and after rental
  • Must report damage/theft within 48 hours

Exclusions

  • × Vehicles with MSRP over $85,000
  • × Trucks, pick-up trucks, and cargo vans
  • × Off-road vehicles, motorcycles, and trailers
  • × Antique vehicles (over 20 years old)
  • × Driving while intoxicated or under influence of drugs

Conditions

Exclusions

Conditions

  • At least a portion of the price must be charged to the Card
  • Covers direct physical damage or theft
  • Coverage is excess to other insurance
  • Valid only for personal property (not business)
  • Gifts are covered

Exclusions

  • × Wear and tear
  • × Theft from motor vehicles
  • × Mysterious disappearance
  • × Cash, tickets, or documents
  • × Perishable goods and consumables
  • × Jewelry in baggage unless hand-carried

Conditions

  • Full purchase price must be charged to the Card
  • Extends original manufacturer's warranty up to one additional year
  • Original warranty must be valid in Canada or US
  • Original warranty must be 5 years or less
  • Item must be for personal use

Exclusions

  • × Used, refurbished, or demo products
  • × Motorized vehicles (cars, boats, scooters, etc.)
  • × Business fixtures and property
  • × Jewelry
  • × Perishables and consumables
  • × Warranties exceeding 5 years
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