🇨🇦 The Platinum Card® from American Express - CA
Annual Fee: $799
Issuer: American Express
Policy Version: July 2025
Last Updated: 2026-02-08
Policy Information
Claims Contact
- website: https://info.submitclaims.client.insure
- phone domestic: 1-800-243-0198
- phone international: +905-475-4822
Global Limits
- who is covered: Cardmember, Spouse, Dependent Children
- trip duration limit: 15 days
Coverage Summary
Conditions
- • Must be a resident of Canada covered by a government health insurance plan
- • Must call Global Excel before receiving emergency services
- • Coverage available for the first 15 consecutive days of a trip
- • Must be age 64 or under on the departure date
- • Must contact Global Excel immediately for assistance
Exclusions
- × Medical conditions that were not stable in the 90 days before departure
- × Conditions requiring home oxygen or oral steroids for lung conditions
- × Routine pre-natal care or pregnancy complications 9 weeks before/after due date
- × Professional sports, motorized races, or high-risk activities like scuba diving without certification
- × Travel against physician advice or to a region with a travel advisory
Conditions
- • Fare must be charged to the American Express Card
- • Loss must occur within 100 days of the accident
- • Covers injury while riding as a passenger in a Common Carrier
- • Pays for loss of life or dismemberment
- • Presumption of death if body not found within 52 weeks
Exclusions
- × Suicide or self-inflicted injury
- × War or acts of war
- × Criminal offenses
- × Serving as operator or crew member
- × Injury involving rental vehicles
Conditions
- • Must be a Canadian resident
- • Only prepaid travel arrangements charged to the Card are covered
- • Must cancel with travel supplier immediately (no later than next business day)
- • Points redemption covered only if using Membership Rewards
- • Reimburses non-refundable and non-transferable expenses
Exclusions
- × Medical conditions not stable in the 90 days before effective date
- × Pregnancy or birth within 9 weeks of expected delivery
- × Known reasons that might prevent travel at time of booking
- × Professional sports, motorized racing, or high-risk activities
- × Travel to visit an ailing person who is the cause of the claim
Conditions
- • Covers extra cost of economy transportation to return home or rejoin trip
- • Covers out-of-pocket expenses up to $1,000
- • Must notify Global Excel immediately
- • Medical conditions must be stable 90 days before departure
- • Coverage begins on departure date
Exclusions
- × Medical conditions not stable in the 90 days before departure
- × Travel purchased after departure
- × Illegal activity or self-inflicted injury
- × War, rebellion, or military service
- × Travel to a region with a pre-existing government advisory
Conditions
- • Full fare must be charged to the Card or paid with Membership Rewards points
- • Delay must be 4 hours or more
- • No alternative transportation made available within 4 hours
- • Covers reasonable living expenses and sundry items
- • Applies to missed connections, delayed flight departure, or denied boarding
Exclusions
- × Alternate travel arrangements made by the insured (except taxi/rideshare)
- × Illegal activity or criminal acts
- × War or acts of war
- × Terrorism
- × Failure of devices to interpret date/time correctly
Conditions
- • Baggage not delivered within 6 hours of arrival
- • Purchases must be made within 4 days of arrival
- • Covers essential clothing and sundry items
- • Full fare must be charged to the Card
- • Aggregate limit of $1,000 combined with Flight Delay benefits
Exclusions
- × Delay on a flight returning to the insured's place of residence
- × Illegal activity or criminal acts
- × War or acts of war
- × Terrorism
Conditions
- • Full fare of airline ticket must be charged to the Card
- • Covers loss or damage to baggage while in transit
- • Coverage ends when baggage is unloaded
- • Maximum payable is $1,000 combined for all insured persons
- • Jewellery limited to $300 per occurrence
Exclusions
- × Cameras, electronics, laptops, and cell phones
- × Cash, securities, tickets, or documents
- × Sporting equipment (except golf, ski, and racquet equipment)
- × Perishable items, animals, and furs
- × Confiscation by government or customs officials
Conditions
- • Must charge full cost of rental to the Card
- • Must decline the rental agency's Collision Damage Waiver (CDW)
- • Coverage limits to one vehicle rented at a time
- • Must check vehicle for damage before and after rental
- • Must report damage/theft within 48 hours
Exclusions
- × Vehicles with MSRP over $85,000
- × Trucks, pick-up trucks, and cargo vans
- × Off-road vehicles, motorcycles, and trailers
- × Antique vehicles (over 20 years old)
- × Driving while intoxicated or under influence of drugs
Conditions
—Exclusions
—Conditions
- • At least a portion of the price must be charged to the Card
- • Covers direct physical damage or theft
- • Coverage is excess to other insurance
- • Valid only for personal property (not business)
- • Gifts are covered
Exclusions
- × Wear and tear
- × Theft from motor vehicles
- × Mysterious disappearance
- × Cash, tickets, or documents
- × Perishable goods and consumables
- × Jewelry in baggage unless hand-carried
Conditions
- • Full purchase price must be charged to the Card
- • Extends original manufacturer's warranty up to one additional year
- • Original warranty must be valid in Canada or US
- • Original warranty must be 5 years or less
- • Item must be for personal use
Exclusions
- × Used, refurbished, or demo products
- × Motorized vehicles (cars, boats, scooters, etc.)
- × Business fixtures and property
- × Jewelry
- × Perishables and consumables
- × Warranties exceeding 5 years