CIBC Aeroplan® Visa Infinite Privilege* Card

Canadian Flag CIBC Aeroplan® Visa Infinite Privilege* Card

Annual Fee: $599

Issuer: CIBC

Policy Version: July 2025

Last Updated: 2026-02-08

Policy Information

Claims Contact

  • website: cibc.client.insure
  • phone domestic: 1-855-845-0999
  • phone international: 905-412-1102

Global Limits

  • who is covered: Primary Cardholder, Spouse, Dependent Children, Authorized Users
  • trip duration limit: 31 days (age 64 or under) / 10 days (age 65 or over)

Coverage Summary

Coverage Area Covered? Limit Conditions Exclusions
emergency medical Start Claim
✅ Yes
$5,000,000
  • Must be a resident of Canada
  • Must be covered by a government health insurance plan
  • Coverage begins when you leave your province
  • Stability period is 90 days for age 64 and under, 180 days for age 65 and over
  • Must call Global Excel before seeking treatment
  • Medical conditions not stable in the 90/180 days before departure
  • Pregnancy or birth complications 9 weeks before or after expected delivery
  • Participation in professional sports or motorized racing
  • High-risk activities like scuba diving (without certification) or rock climbing
  • Alcohol abuse or drug use
travel accident Start Claim
✅ Yes
$500,000
  • At least 75% of ticket price must be charged to the card
  • Must be a passenger on a common carrier
  • Covers accidental death or dismemberment
  • Loss must occur within 365 days of accident
  • Intentional self-inflicted injuries
  • Suicide
  • Sickness or disease
  • War or acts of war
  • Abuse of drugs or alcohol
trip cancellation Start Claim
✅ Yes
$2,500 per person / $10,000 combined
  • Only prepaid arrangements charged to the card are reimbursed
  • Must contact insurer on day of cancellation cause
  • Medical conditions must be stable for 90 days prior to effective date
  • Coverage begins on effective date and ends on return date
  • Unstable medical conditions
  • Pregnancy complications 9 weeks before/after due date
  • Travel contrary to medical advice
  • Known reasons for cancellation at time of booking
  • Professional sports participation
trip interruption Start Claim
✅ Yes
$5,000 per person / $25,000 combined
  • Benefits payable if any portion of travel arrangements charged to card
  • Medical conditions must be stable for 90 days prior to departure
  • Includes reimbursement for unused prepaid arrangements and extra transportation costs
  • Includes out-of-pocket expenses up to $200 per day ($2,000 max)
  • Unstable medical conditions
  • Pregnancy complications 9 weeks before/after due date
  • Travel contrary to medical advice
  • Alcohol abuse or drug use
  • Professional sports participation
trip delay Start Claim
✅ Yes
$500 per person / $1,000 aggregate
  • At least 75% of the ticket price must be charged to the card
  • Delay must be 4 hours or more
  • Covered reasons include weather, strike, mechanical breakdown
  • Reimburses reasonable living, transportation, and entertainment expenses
  • War or acts of war
  • Criminal acts
  • Failure of devices to read date/time data
lost baggage Start Claim
✅ Yes
$1,000 per person / $2,500 aggregate
  • At least 75% of the ticket price must be charged to the card
  • Baggage must be checked with or carried on a common carrier
  • Payment based on replacement cost if replaced, or actual cash value
  • Must verify loss with the common carrier
  • Animals
  • Cameras and accessory equipment
  • Eyeglasses and contact lenses
  • Furs
  • Money and securities
  • Loss during commuting
delayed baggage Start Claim
✅ Yes
$500 per person / $1,000 aggregate
  • At least 75% of the ticket price must be charged to the card
  • Baggage must be checked with an airline
  • Reimburses for essential items purchased within 4 days of delay
  • Must provide proof of delay from airline
  • Purchases made after baggage is returned
  • Purchases made more than 4 days after scheduled arrival
  • War or acts of war
  • Criminal acts
rental car Start Claim
✅ Yes
$100,000 MSRP
  • Must decline rental agency's CDW/LDW
  • Full cost of rental must be charged to the card
  • Only one rental car covered at a time
  • Must inspect vehicle for damage before and after rental
  • Trucks and pick-up trucks
  • Vans/cargo vans (except mini-vans)
  • Limousines
  • Off-road vehicles
  • Motorcycles
  • Vehicles over $100,000 MSRP
cell phone protection Start Claim
✅ Yes
$1,500
Ded: 10% of depreciated value
  • Full purchase price must be charged to card OR financed through plan with card payments
  • Coverage limited to 2 years from purchase
  • Depreciation applies (2% per month)
  • Max 4 claims per 24 months
  • Accessories and batteries
  • Laptop computers
  • Devices for resale or business use
  • Refurbished devices (unless warranty replacement)
  • Mysterious disappearance
purchase protection Start Claim
✅ Yes
Cost of repair or actual cash value
  • At least a portion of the purchase price must be charged to the card
  • Items given as gifts are covered
  • Lifetime liability limit of $60,000 per cardholder
  • Must report loss within 45 days
  • Cash, travellers cheques, gift cards
  • Animals and living plants
  • Jewellery in checked baggage (unless all baggage stolen)
  • Used or refurbished items
  • Motorized vehicles and parts
extended warranty Start Claim
✅ Yes
Purchase price
  • Triples original manufacturer's warranty up to 2 additional years
  • At least a portion of purchase price must be charged to card
  • Manufacturer's warranty must be valid in Canada or US
  • Warranties over 5 years must be registered
  • Used or refurbished items
  • Motorized vehicles
  • Items purchased for commercial use
  • Services or dealer warranties
  • Improper installation

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