American Express® Gold Rewards Card - CA

Canadian Flag American Express® Gold Rewards Card - CA

Annual Fee: $250

Issuer: American Express

Policy Version: July 2025

Last Updated: 2026-02-08

Policy Information

Claims Contact

  • website: https://info.submitclaims.client.insure
  • phone domestic: 1-800-243-0198
  • phone international: +905-475-4822

Global Limits

  • who is covered: Cardmember, Spouse, Dependent Children
  • trip duration limit: 15 days

Coverage Summary

Coverage Area Covered? Limit Conditions Exclusions
emergency medical Start Claim
✅ Yes
$5,000,000
  • Coverage is for the first 15 consecutive days of your trip
  • You must be a resident of Canada and covered by a government health insurance plan
  • You must call the assistance provider before receiving emergency services
  • Coverage ends if you are absent from your province for more than 15 days
  • Top-up coverage is available by calling the Enrollment Centre
  • Medical conditions that were not stable in the 90 days before departure
  • Routine care of a chronic condition
  • Pregnancy or birth complications occurring 9 weeks before or after expected delivery
  • Participation in professional sports, motorized races, or high-risk activities like rock climbing
  • Trips undertaken against physician advice or to seek treatment
travel accident Start Claim
✅ Yes
$500,000
  • Fare must be charged to the American Express Card
  • Injury must occur while riding, boarding, or alighting a common carrier
  • Loss must occur within 100 days of the accident
  • Maximum indemnity per person is $500,000
  • Suicide or self-inflicted injury
  • War or acts of war
  • Commission of a criminal offense
  • Operating or serving as crew of any conveyance
  • Exposure to hazardous biological or nuclear material
trip cancellation Start Claim
✅ Yes
$1,500 per person / $3,000 total
  • Any portion of prepaid travel arrangements must be charged to the card
  • Must cancel with travel supplier immediately (no later than next business day)
  • Reimbursement reduced by travel vouchers offered by supplier
  • Terrorism coverage is limited to 100% of eligible expenses
  • Must be a resident of Canada
  • Medical conditions not stable in the 90 days before effective date
  • Pregnancy complications 9 weeks before or after delivery
  • Known reasons that might prevent travel at time of booking
  • Travel to visit an ailing person who is the cause of the claim
  • Professional sports participation or motorized racing
trip interruption Start Claim
✅ Yes
$1,500 per person / $6,000 total
  • Coverage applies when cause occurs during the trip
  • Includes reimbursement for unused non-refundable arrangements
  • Includes extra cost of economy transportation to return home
  • Includes up to $1,000 total for out-of-pocket expenses ($100/day)
  • Must notify Global Excel immediately
  • Medical conditions not stable in the 90 days before departure
  • Travel to dangerous regions with active government advisories issued before departure
  • Illegal activity or fraud
  • Self-inflicted injury or suicide
  • Alcohol or drug abuse
trip delay Start Claim
✅ Yes
$500
  • Coverage applies if the full fare of the ticket was charged to the card
  • Delay must be 4 hours or more
  • Also covers denied boarding due to overbooking
  • No alternative transportation made available within 4 hours
  • Covers reasonable living expenses and sundry items
  • Alternate travel arrangements (except local taxi/rideshare)
  • Illegal activities or fraud
  • War or acts of war
  • Terrorism
  • Tickets purchased with points from other reward programs
lost baggage Start Claim
✅ Yes
$500
  • Full fare of the airline ticket must be charged to the card
  • Covers loss or damage to baggage while in transit
  • Coverage ends when baggage is placed in pickup area
  • Must file claim within 90 days
  • Includes carry-on baggage
  • Eyeglasses, sunglasses, and contact lenses
  • Cameras and electronics (laptops, phones, etc.)
  • Cash, tickets, and documents
  • Animals and furs
  • Confiscation by government authorities
delayed baggage Start Claim
✅ Yes
$500
  • Baggage must not be delivered within 6 hours of arrival
  • Full fare of the ticket must be charged to the card
  • Purchases must be for essential clothing and sundries
  • Expenses must be incurred within 4 days of arrival
  • Aggregate limit shared with flight delay coverage
  • Delay occurring on a flight returning to place of residence
  • Illegal activity
  • War or acts of war
  • Tickets purchased with points from other programs
rental car Start Claim
✅ Yes
Actual cash value up to MSRP $85,000
  • Must initiate and complete rental with the same card
  • Full cost of rental must be charged to the card
  • Must decline the rental agency's collision damage waiver (CDW)
  • Coverage is for one vehicle at a time
  • Must report claim within 48 hours
  • Trucks, pick-up trucks, and off-road vehicles
  • Vans or cargo vans (except mini-vans)
  • Vehicles with MSRP over $85,000
  • Operation while intoxicated
  • Third party liability (damage to other cars/people)
cell phone protection
❌ No
purchase protection Start Claim
✅ Yes
$1,000
  • At least a portion of the purchase price must be charged to the card
  • Protects against direct physical damage or theft
  • Coverage is in excess of other insurance
  • Limit is $1,000 per occurrence
  • Wear and tear
  • Mysterious disappearance or lost items
  • Cash, tickets, and documents
  • Animals or living plants
  • Consumables and perishables
extended warranty Start Claim
✅ Yes
$10,000
  • Extends original manufacturer's warranty up to one additional year
  • Full purchase price must be charged to the card
  • Original warranty must be valid in Canada or USA
  • Original warranty must be 5 years or less
  • Used or refurbished items
  • Motorized vehicles (cars, boats, etc.)
  • Items for commercial business use
  • Inherent product defects
  • Wear and tear

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